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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Valentino McDowell

February 9, 2025

5  out of  5
rating by Valentino McDowell
"After being with my previous homeowner and auto insurance provider for over 20 years, I made the decision to switch to another company due to the significant rate hikes they imposed in recent years. In my search for a new provider, I happened to call Jasmin's office and was connected to Christina. Normally, I would compare multiple options, but Christina's exceptional service made it clear that I didn’t need to look any further. She patiently walked me through all of my options, explaining in detail the various discounts available to me. Christina’s expertise, along with her friendly and professional demeanor, made the entire process smooth and enjoyable.""
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Brittany C. Vinson

February 5, 2025

5  out of  5
rating by Brittany C. Vinson
"JV did an amazing job helping me get a quote for my brand-new car! She thoroughly explained all the coverages I was getting and made sure I understood everything. She also went above and beyond by letting me know about all the discounts I qualified for. After everything was set up, she even followed up to make sure I had completed all the necessary paperwork and received all my information. Excellent service from start to finish—I highly recommend her!"
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Jason Hutchison

February 3, 2025

1  out of  5
rating by Jason Hutchison
"Not worried about you or your account. If there happens to be an issue, good luck, you’re on your own. Transferred to new agent after countless issues and miraculously the issues were corrected asap. Too worried about themselves than their customers. 6 months after purchasing a new house and could not correct home owners insurance issues. One day with another agent and it’s corrected."
We responded:
"Good afternoon Jason. It was our pleasure assisting you with correcting your homeowners insurance. I reviewed your account and see that your home is here in our office. I wanted to double check if you were having issues with a different agent prior to your policies being moved here. Please give us a call at 770-282-6896 to review potential confusion."
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Richard Lambert

January 23, 2025

5  out of  5
rating by Richard Lambert
"**Title: Outstanding Service from Jasmine Johnson at State Farm Insurance** I had the pleasure of working with Jasmine Johnson at State Farm Insurance, and I couldn't be more satisfied with the experience. Jasmine was incredibly knowledgeable, professional, and friendly throughout the entire process. She took the time to thoroughly explain my insurance options and answered all my questions with patience and clarity. The attention to detail and personalized service I received made me feel confident and well-informed about my insurance choices. Jasmine also went above and beyond to explore potential savings with a home and auto insurance bundle, providing me with a competitive quote that fit my needs perfectly. Her dedication to customer satisfaction is truly commendable. I highly recommend Jasmine Johnson and State Farm Insurance to anyone seeking reliable and exceptional service. Thank you, Jasmine, for making my insurance experience so smooth and enjoyable!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tavorous Bailey

December 16, 2024

5  out of  5
rating by Tavorous Bailey
"Love working with them always helping me out only company with anything I need"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Felecia Nalls

December 5, 2024

5  out of  5
rating by Felecia Nalls
"Jasmine V is amazing! Her customer service was outstanding giving me her best quote the 1st time. My plan was to play hard ball & threaten to leave State Farm if I didn’t get a good quote but I never got that far. I would 10 out of 10 recommend Jasmine V!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Richard Penland

November 23, 2024

4  out of  5
rating by Richard Penland
"State farm has made some local franchise changes in their customer service. This week was my first dealings with Jasmine's team and JV particularly. She was so receptive to my Dad, HS Coach, and goofy personality. Relationships ships are the driving force in small business and this branch is well on it's way. A personable approach to business."
We responded:
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback!"
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Jazmine Glass

November 9, 2024

5  out of  5
rating by Jazmine Glass
"Johnathan Bryant was absolutely amazing!!!!!! He was so welcoming and he moved so fast but still got the job!!! 10/10 would recommend"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dee Winston

November 5, 2024

5  out of  5
rating by Dee Winston
"Rochelle provided exceptional customer service. She’s highly knowledgeable about saving options and took time to share with me. Rochelle was thorough in her assistance and extremely pleasant throughout our interaction. Her professionalism stood out."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ramee Butler

October 23, 2024

5  out of  5
rating by Ramee Butler
"I had a great experience with Jasmine Vinson, who provided outstanding customer service and clear explanations of my insurance options. She made sure I understood my policy and helped me choose the best coverage for my needs. Jasmine was patient, professional, and genuinely cared about my satisfaction. Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Shenita Hicks

October 11, 2024

5  out of  5
rating by Shenita Hicks
"JV is a great agent and helped me out tremendously. I would recommend Jasmine State Farm Agency to everyone I know."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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PAULA BOYD

October 10, 2024

5  out of  5
rating by PAULA BOYD
"Jasmine and her team are incredible! The customer service is outstanding and they will gladly assist you with all of your insurance needs!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Je'nell Hubbard

September 26, 2024

5  out of  5
rating by Je'nell Hubbard
"Jasmine and her team are very kind, patient, and knowledgeable! 10/10 recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Jasmine and the team. Your recommendation means the world to us, and we look forward to serving you again in the future!"
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Dleon

August 23, 2024

5  out of  5
rating by Dleon
"The very first time I went into the Jasmine Johnson State Farm Insurance office I noticed positive vibes and courtesy. Also each time I call with a question, if they’re presently busy with customers, they always call me back. I’m a firm believer in quality customer service. I would definitely recommend Jasmine C. Johnson to be your insurance agent."
We responded:
"Thank you for your wonderful review! We're so glad to hear that you felt the positive vibes and courtesy during your visits to our office. Providing quality customer service is our top priority, and it's great to know that our efforts are making a difference. We truly appreciate your recommendation and look forward to continuing to assist you with all your insurance needs!"
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Michael Vance

August 14, 2024

5  out of  5
rating by Michael Vance
"I was placed with the Jasmine Johnson office when my State Farm office closed suddenly. The transition was seamless so I had no need to go in person. Yesterday I had the pleasure of visiting the office for the first time. What a pleasurable experience. My new agent J. Vinson was a delight. Friendly, personable, professional. Ms. Vinson answered all my questions and made the entire process easy and understandable. I highly recommend her and this office for your insurance needs!! A+"
We responded:
"Thank you for your fantastic review! We're thrilled to hear that your transition to our office was seamless and that your experience with J. Vinson was so positive. It's wonderful to know that she was able to provide you with friendly and professional service while addressing all your questions. We truly appreciate your recommendation and look forward to continuing to assist you with your insurance needs. A+ customers like you make our job worthwhile!"
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Irene Voraotsady

August 14, 2024

5  out of  5
rating by Irene Voraotsady
"I recently switched to this office, and was incredibly satisfied with the service I received from Ms. Roschelle Kilgore. She handled and answered all my concerns professionally and knowledgeable. She is very kind and pleasant to talk to. I am so glad to have her with all my insurance needs. Thank you, Roschelle, for all you do!"
We responded:
"Thank you so much for your wonderful review! We're delighted to hear that you had such a positive experience with Ms. Roschelle Kilgore. Providing professional and knowledgeable service is what we strive for, and it's great to know that Roschelle made you feel supported and valued. We appreciate your kind words and are so glad to have you with us for all your insurance needs. Thank you for choosing our office!"
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Jerric Johnson

July 12, 2024

5  out of  5
rating by Jerric Johnson
"I’m so grateful to have Jasmine as my State Farm insurance provider. She is very knowledgeable and has helped me tremendously. She also taught me the importance of having a life insurance policy as well. Thank you for some of the best services I’ve ever received"
We responded:
"Thank you for allowing us to take care of your insurance needs. We looking forward to serving you for many more years."
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Denise Scipio-Milligan

July 12, 2024

5  out of  5
rating by Denise Scipio-Milligan
"Timely, professional and Courteous! Very knowledgeable and accommodating to the needs of the customer!"
We responded:
"Thank you so much for the positive feedback. We truly appreciate you allowing us to take care of your insurance needs."
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Sherri

July 9, 2024

1  out of  5
rating by Sherri
"Signing up with them was fast and easy. After I got my vehicles and business insurance started with them it went downhill from that point. I'm almost 50 years old and I have never experienced customer service as bad as this. I didn't even know it existed. From not answering phone calls, to not returning messages through voicemail or text, to not fulfilling requests , to outright giving sorry excuses and the worst one was lying on the underwriters about one issue. I am still with this agency but looking around because anything is better that this one. If you happen to get an agent named Christina just know that she is so called overwhelmed and has too much going on for your issue so every day she will put yours to the side, everyday for a month actually. How is that possible? Not sure, but that's the way things are ran in this office. I can never get that time or energy back but one things ifls for sure, I can guarantee no other company runs their office like this!"
We responded:
"Good afternoon Sherri. I want to first apologize, some things are out of our control and require certain qualifications are met. We truly value every client that we insure and do our best to make sure all of your insurance needs are met. Your situation is unique and Christina went above and beyond to help. This is the standard, as customer service is a top priority. If there's something that you would like to discuss with me directly, please reach out. Best regards."
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Tremayne Anchrum

July 3, 2024

5  out of  5
rating by Tremayne Anchrum
"Jasmine is the BEST insurance agent in Georgia. The time she spent assisting me with getting our claim moved forward and making sure all of our questions were answered was so amazing. And her office led by her sister ensured we were taken care of. The BEST AGENCY and the BEST agent."
We responded:
"I truly appreciate you allowing us to take care of all your insurance needs. We look forward to working with you."
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Crim Group Network

May 10, 2024

5  out of  5
rating by Crim Group Network
"Amazing customer service and great B2B partnership."
We responded:
"Thank you for allowing us to take care of your insurance needs!"
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Preston Ackerman

May 10, 2024

5  out of  5
rating by Preston Ackerman
"Christina was fantastic to work with!! Super smooth transaction and met and exceeded all my needs for my business!! Highly recommended!"
We responded:
"Christina is amazing. We are truly grateful that you made us your first choice for insurance. We look forward to working with you. "
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Quinton Cox

April 7, 2024

5  out of  5
rating by Quinton Cox
"Jasmine Johnson State Farm Fayetteville Ga.,branch was amazing with customer service and efficient with getting my auto insurance policy effective. Wiley Isaac, found the best rates for my vehicle and I’m grateful I called. Recommend this company to any and everyone!⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you so much for allowing us to take care of your insurance needs. "
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Mr. R

April 2, 2024

5  out of  5
rating by Mr. R
"Customer Service is the best"
We responded:
"Thank so much for allowing us to take care of your insurance needs!"
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David Clemons

March 28, 2024

5  out of  5
rating by David Clemons
"It was a pleasure speaking with and working with Wiley Isaac. He made an confusing situation seamless. He was very professional, personable (I really liked that) and informative. He appears to be a subject matter expert which made me feel comfortable. I look forward to our partnership. If you have other representatives like Mr. Isaac, the business will thrive. Regards, David C."
We responded:
"David, thank you so much for the positive feedback. We look forward to taking care of all your insurance needs and want to welcome you to our agency. "